The Bristal At Lake Grove

Summary of Reviews for The Bristal at Lake Grove:

• One review highlighted negligence in medication management and a lack of supervision in the memory care unit, describing it as a "frat house with no supervision." Concerns were also raised about the handling of a situation involving a resident's consent.
• Several reviews praised the facility for its beautiful setting, likening it to a "5-star hotel" and a "Country Club setting." The staff was commended for their compassion, especially during the COVID-19 pandemic, with one reviewer noting that the facility had zero COVID-19 cases at the beginning of the pandemic.
• Family members of residents expressed gratitude for the care provided to their loved ones, mentioning the staff's efforts to make residents feel like part of an extended family. Activities and amenities, such as a salon and social events, were appreciated.
• The transition to assisted living was described as easy and stress-free by one reviewer, who felt reassured by the staff's communication and the facility's ability to care for residents with Alzheimer's.
• Employees shared positive experiences working at The Bristal, highlighting a supportive and caring work environment. They praised the teamwork and the management's commitment to both staff and residents.
• However, one review criticized a supervisor for being unprofessional and two-faced, suggesting a need for improvement in staff behavior.

Overall, The Bristal at Lake Grove received mixed reviews, with many praising the facility's environment and staff, while some raised concerns about specific aspects of care and management.