The Bristal At East Northport

The Bristal at East Northport has received a variety of reviews from families and individuals who have experienced their services firsthand. Many have praised the facility for its supportive and friendly staff, engaging activities, and the quality of care provided to residents. The food, including a notable mention of a delicious Rubin sandwich with waffle fries, has been highlighted as a positive aspect by some. The facility is described as elegant, clean, and akin to a fine hotel with a professional staff that pays attention to the individual needs of each resident.

Several reviewers have commended specific aspects of the Bristal, such as the seamless transition for new residents, the warm family feel of the facility, and the dedication of the staff to keep residents engaged and active, even during challenging times like the Covid-19 pandemic. The activities director, in particular, was praised for her heart and soul in caring for the residents, making them feel loved and involved.

However, not all feedback has been positive. Concerns were raised about the food service, with complaints about food not being served hot and often being overcooked. One detailed review expressed significant dissatisfaction with the management and care level, citing experiences of perceived hostility, pressure to pay more for additional services, and a lack of effective communication and support from the medical staff. This review suggested that the facility prioritized appearances and financial gain over the genuine care of its residents.

Overall, while many reviews reflect a positive experience highlighting the caring staff, quality of life, and the facility's environment, there are critical voices that urge potential residents and their families to carefully consider their options and advocate for transparent and compassionate care.