The Brielle At Seaview

The Brielle community receives high praise from both family members of residents and staff. Many reviews highlight the exceptional care and attention to detail provided by the staff, emphasizing their dedication to making residents happy and ensuring their safety, especially during challenging times like the COVID-19 pandemic. The community is described as clean, friendly, and supportive, with a strong emphasis on teamwork and compassion.

Several staff members are mentioned by name for their outstanding contributions, including those working in the kitchen, memory care unit, and administration. Their efforts to go above and beyond in caring for residents, organizing special events, and maintaining open communication with families are particularly appreciated. The community's approach to safety and adherence to health guidelines during the pandemic is also commended, providing peace of mind to families.

However, there is a mention of dissatisfaction regarding staff turnover and management practices, suggesting room for improvement in these areas. Additionally, an isolated incident involving a receptionist's rude behavior towards a visitor indicates a need for better training in customer service.

Overall, The Brielle is highly regarded for its caring environment, quality of service, and the positive impact it has on residents and their families. The community is described as a place where residents are treated with warmth, respect, and as part of a family, making it a highly recommended option for senior living.