The Bridges At Bent Creek

The reviews for The Bridges senior living community present a mixed picture, reflecting varied experiences from residents, their families, and staff. Some reviews highlight significant concerns regarding the care and management at the facility. Issues such as understaffing leading to missed meals, unattended residents, and poor communication have been noted. One review specifically mentions the distressing experience of a resident not being fed properly and the lack of attention to their basic needs.

On the other hand, several reviews praise the community for its warm environment, caring staff, and the quality of care provided. Positive experiences include the joy of participating in music activities with residents, the compassionate support offered during difficult times, especially highlighted during the COVID-19 pandemic, and the strong connections formed between staff and residents. The facility has been described as a beautiful place where residents feel loved, supported, and safe, with a variety of activities and attentive care.

There are also mentions of recent improvements under new management, with some reviewers noting a positive change in the atmosphere, increased resident engagement, and better communication. The new leadership team has been commended for their efforts in addressing past concerns and fostering a supportive and caring environment.

However, the facility has faced criticism for its handling of staff and potential employees, with some describing the recruitment process as unprofessional. Additionally, management has been described as inadequate by some reviewers, impacting both the quality of care for residents and the working conditions for employees.

Overall, while there are heartfelt endorsements of The Bridges and its staff for their dedication and the positive impact on residents' lives, there are also serious concerns that have been raised. These reviews suggest that while some find The Bridges to be a commendable choice for senior living, others advise caution and thorough consideration before making a decision.