The Bridge At Colorado Springs

Positive Reviews:

• Employees and volunteers love working and volunteering at The Bridge, praising its cleanliness, elegance, and the sense of family among residents.
• Residents and their families appreciate the high level of care, delicious food, and the variety of activities and programs available.
• The Bridge offers a continuum of care with facilities for assisted living, independent living, and long-term care within walking distance, allowing residents to age in place.
• Staff members are described as professional, caring, and proactive in involving residents in activities.
• The facility is well-maintained, homey, and the dining area is likened to a restaurant.
• Partnerships with healthcare providers ensure residents have access to medical care, including a resident doctor.
• Pets are allowed, and the facility boasts a nice courtyard for walking dogs or socializing.

Negative Review:

• One review reports serious concerns about neglect, including residents being left in soiled beds, refusal to administer prescribed medication, and issues with spoiled food being served. The reviewer also mentions a lack of response from corporate leadership to requests for training and direction.

Overall:

While the majority of reviews for The Bridge are overwhelmingly positive, praising the staff, facilities, and level of care, there is a concerning report of neglect and mismanagement. Prospective residents and their families should consider these reviews carefully and conduct thorough research, including visits and discussions with current residents and staff, before making a decision.