The Bonaventure

Positive Reviews:

• The facility is described as lovely with excellent amenities and a caring, knowledgeable staff.
• Many residents love living there, citing the cleanliness, well-maintained environment, and the kind, helpful staff.
• Independent living community for seniors is well-run, despite occasional slow dining room service.
• Visitors appreciate the clean facilities and the provision of rooms for family visiting from out of town.
• Residents enjoy lively and cheerful interactions with both fellow residents and staff members, along with comfortable living and excellent dining experiences.

Negative Reviews:

• Some reviews mention extremely poor management, particularly concerning the kitchen staff and unhealthy food choices.
• Complaints about the lack of transparency regarding rates, with rent increases described as unexplainable and significantly high.
• Issues with the facility's infrastructure, such as only having one elevator, which complicates evacuation during emergencies and affects residents' mobility.
• Residents have faced problems with key cards not working, and the lack of on-site management during nights and weekends has been criticized.
• Since a change in management, the quality of life has reportedly degraded, with a decrease in food quality and problems hiring and keeping qualified managers.

Mixed Reviews:

• While some residents and visitors have had positive experiences, others have faced significant issues ranging from poor management to concerns about food quality and rent increases.
• The facility has both its advocates and detractors, with experiences varying widely among residents and their families.