The Birches At Concord

The Birches of Concord is highly praised for its exceptional care, especially during the pandemic, with proactive measures resulting in no resident positive cases. Families appreciate the bi-weekly group Zoom meetings for updates and Q&A sessions. Residents, including those with memory care needs, are treated with dignity, compassion, and respect, making transitions smoother and more comfortable for both the residents and their families.

Many reviews highlight the outstanding, caring staff and the warm, welcoming environment that makes residents feel at home. The dedicated leadership team and staff are commended for creating a positive, non-judgmental atmosphere that focuses on the dignity and well-being of those with cognitive issues. The small size of the facility ensures personalized care, where staff members genuinely know and care about each resident.

Despite the challenges of making the difficult decision to place a loved one in memory care, families find peace of mind and satisfaction with the level of care provided at The Birches. The facility is recognized for its excellent services, good food, and friendly staff, making it a top choice for memory care in the state. While acknowledging the high cost, families feel it offers good value for the quality of service provided.

Overall, The Birches of Concord is highly recommended for those facing the tough decision of finding memory care for a family member, offering a compassionate, caring, and professional environment.