The Berkeley

Reviews for The Berkeley assisted living facility present a mixed picture, with many praising the facility and staff, while others raise serious concerns.

• Several reviewers commend the facility for its beautiful and well-maintained complex, economical pricing, and the caring and professional staff. They highlight the sense of ease and trust they feel knowing their loved ones are well cared for, mentioning activities and the sense of community provided.
• One reviewer specifically praises the helpfulness and kindness of the staff during the application process, expressing anticipation for their father's move-in.
• Conversely, a critical review from a former temporary employee describes concerning practices such as shared personal toiletries among residents, favoritism among staff, and a lack of accountability. This reviewer also mentions issues with medication management and raises safety concerns regarding the hiring of staff with questionable backgrounds.
• Another practical note mentions difficulties with GPS navigation to the facility, advising the use of satellite view for accurate directions.
• Positive employee feedback highlights a great work environment, teamwork, and the rewarding nature of their jobs. They express love for their roles and the residents they serve.
• However, another review points out operational issues such as challenges in getting someone to open the front door on weekends and a lack of formal procedures for new hires, including training on resident care specifics and handling of bonuses for extra work hours.
• Overall, many reviews praise the facility for its cleanliness, management, and the caring nature of the staff, describing it as a top facility in the area with nutritious meals and daily activities that promote health and community.

While many reviews are overwhelmingly positive, highlighting the facility's beauty, staff dedication, and the quality of care, there are significant concerns raised about operational practices and staff management that potential residents and employees may want to consider.