THE ATRIUM AT OAK CREST RESIDENCE

Volunteer Experience: One reviewer expressed their fondness for volunteering at the facility, highlighting a positive personal engagement.

Family Feedback: Many family members shared their experiences, noting the exceptional care and attention their loved ones received. Highlights include the staff's wonderful support, the thriving condition of residents, and the comprehensive care and activities provided. The facility's ability to handle increased levels of care and the importance of inquiring about staff turnover were also mentioned.

Resident Experience: Residents and their families appreciated the spacious and clean living conditions, the variety of activities, and the quality of food. The integration of memory care residents with assisted living patients was particularly praised for fostering a more inclusive and engaging environment.

Facility Amenities: The facility boasts a range of amenities, including a beauty salon, activity rooms, dining options, and a pub. The attention to creating a homely and welcoming atmosphere was noted, with specific mention of the well-kept gardens and the option for family dining experiences.

Staff and Management: The staff, from housekeeping to the director, received mixed reviews. While most praised the staff's engagement and compassion, there was a mention of an unexpected termination. The long-term employment of staff members contributed to a sense of stability and community.

Overall Impressions: The majority of reviews highlighted the cleanliness of the facility, the quality of care, and the variety of activities available to residents. The facility's approach to integrating residents of varying care needs and the provision of a comfortable, spacious living environment were also commended. However, potential residents and their families are encouraged to inquire about the facility's capacity for increased care levels and to consider the importance of staff continuity.