The Ashford of Grove City

Positive Reviews:

• One resident's aunt in Assisted Living received wonderful care, with staff going above and beyond to accommodate her health challenges.
• Staff at Ashford are described as very friendly, with a variety of events to keep residents engaged.
• Appreciation for the facility's all-inclusive pricing and the quality care provided to a resident's father.
• Significant praise for the care and compassion shown to parents who moved into Memory Care, highlighting the staff's helpfulness and the facility's efforts to go above and beyond.
• Positive remarks about the community's aesthetics and the great staff.
• Employees express pride in working at Ashford of Grove City, citing a supportive team environment, enjoyable resident activities, and a clean, bright community.
• Assisted living for a resident's mom is praised for its beauty, kind employees, and reasonable pricing, along with strict adherence to COVID-19 prevention measures.

Negative Reviews:

• A former employee would not recommend the facility, citing inadequate care due to staffing issues.
• Memory care at Ashford Grove City criticized for being poorly managed, understaffed, and not meeting basic care needs like timely meals and cleanliness.
• Complaints about room temperatures being uncomfortably high, lack of expected showers for a resident, poor food service, medication management issues, and limited nursing staff.

Mixed Feedback:

While many reviews highlight the caring staff, engaging activities, and the overall positive environment at Ashford of Grove City, there are serious concerns about the memory care unit's management, staffing levels, and the fulfillment of basic resident care needs. Prospective residents and their families may want to consider these points carefully.