The Arbors Assisted Living At Westfield

Many reviews highlight the caring and welcoming nature of the staff at various senior living facilities, with residents being treated like family and a positive atmosphere being emphasized. One reviewer mentioned their aunt's satisfaction with her spacious room, including a large kitchenette, living room, and walk-in shower, praising the smaller atmosphere for fitting her needs better.

However, some reviews offer a contrast, describing certain facilities as having an "old-time hotel" feel with less accessibility and a less welcoming attitude from the sales staff. Despite this, other facilities like The Arbors at Westfield receive praise for their cleanliness, variety of activities (including bingo, therapy dogs, and outings), and attentive staff. The food quality and room layout also receive positive mentions, contributing to a good overall experience for residents.

Activities and services provided, such as manicures, pedicures, and a range of social events, are highlighted as bringing joy to residents. The involvement of staff with families and the sense of community within the facilities are also appreciated, with several reviewers recommending specific locations based on their positive experiences.

Some concerns are raised about staffing levels and the adequacy of care in smaller communities, but these are balanced by stories of personalized attention, such as having a resident's favorite ice cream ready on move-in day. The importance of a clean, tidy, and homey environment is noted, along with the benefits of having engaging activities and attentive care for residents with memory care needs.

The challenges of the Covid-19 pandemic are acknowledged, with reviewers expressing gratitude for the efforts made to keep residents safe and engaged during difficult times. The cleanliness of the facilities, quality of food, and qualifications of the staff are consistently praised, alongside the peace of mind provided to families knowing their loved ones are well cared for.

Overall, the reviews suggest that while there are variations in experiences across different senior living facilities, many offer a caring community, a range of activities and services, and a commitment to resident safety and well-being.