The Arbor Inn

Many reviews highlight the cleanliness and friendliness of Arbor Inn, with several reviewers specifically mentioning the cleanliness of the facility, the professionalism, and helpfulness of the staff, and the overall welcoming atmosphere. The admissions process was noted to be easy to understand, and the facility's appearance received positive comments.

Residents and their families have expressed gratitude for the care provided, mentioning the attention to safety measures during COVID-19, the quality of food, and the variety of activities available. The staff's compassionate and helpful nature was frequently praised, contributing to a sense of community and well-being for the residents.

However, some reviews raised concerns about the facility, including allegations of neglect and abuse, issues with staff professionalism, and dissatisfaction with management's handling of specific situations. Concerns were also voiced about the facility's response to COVID-19 restrictions and the turnover rate of aides.

Positive experiences with the medical and wellness staff were shared, with families feeling informed and supported. The environment was described as clean, well-maintained, and conducive to social interaction among residents. The affordability and value for money were also points of satisfaction for some reviewers.

On the other hand, negative comments mentioned unprofessional behavior, lack of proper licensing for medication administration, and allegations of racism and poor treatment of residents. Some reviewers advised against placing family members in the facility due to their experiences.

In summary, while many reviews of Arbor Inn are positive, highlighting the care, cleanliness, and community atmosphere, there are significant concerns and negative experiences that potential residents and their families should consider.