The Alton Memory Care

Reviews for The Alton Memory Care facility highlight a range of experiences, with many families appreciating the care, atmosphere, and activities provided for their loved ones. The family-like atmosphere and the staff's dedication were frequently mentioned as positives, making residents feel at home and well-cared for. Social activities were a highlight for many, contributing to a vibrant community life.

However, some reviews pointed out areas for improvement. Concerns were raised about the consistency of care due to staff shortages, affecting services like laundry and personal hygiene reminders. The cost of care, particularly the requirement for a 2-year private pay, was noted as a bit pricey by some reviewers. Additionally, while the facility was praised for its cleanliness and the quality of its memory care, individual housekeeping services and staff training in dealing with Alzheimer's and other dementia-related behaviors were mentioned as areas needing enhancement.

Several families expressed satisfaction with the safety and security of their loved ones, as well as the range of activities offered, though some wished for more engagement options. The quality of the meals and the physical environment of The Alton received positive comments, with specific mention of its beautiful garden and home-like feel.

On the other hand, some families faced challenges with the level of care provided, particularly for residents requiring more individualized attention or those with health issues beyond memory care needs. Decisions to move loved ones to different facilities were sometimes made to seek a better fit for their specific care requirements.

Overall, The Alton Memory Care was recommended by many reviewers for its dedicated staff, quality of care, and community environment, though some cautioned potential residents and their families to carefully consider the facility's capabilities against their loved one's needs.