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The reviews for senior living facilities present a mixed picture, highlighting both positive and negative experiences. Some reviewers have expressed concerns about poor communication, understaffing, high staff turnover, and issues with resident care such as delayed medication and lost personal items. One reviewer detailed a personal experience of being overworked to the point of hospitalization, citing a lack of support and favoritism among the staff.

On the other hand, many reviews praise the staff's friendliness, responsiveness, and the quality of care provided. Specific staff members are frequently mentioned for their exceptional service and dedication to residents. The efforts to maintain safety and health standards, especially during the COVID-19 pandemic, have been appreciated by family members. Activities and socialization opportunities, when available, are also highlighted as positive aspects of the living experience.

Some reviews focus on the memory care services, noting the individualized and caring approach taken by the staff and administration. The importance of a supportive and responsive environment for both residents and their families is a recurring theme in positive reviews. The physical layout of the facilities, promoting a home-like feeling and encouraging social interaction, is also commended.

However, concerns about the quality of food and the overall value for the cost are noted in some negative reviews. The departure of key staff members and perceived declines in quality at certain times are mentioned as well.

In summary, while there are areas of concern that need attention, many reviewers have had positive experiences with the care and community provided by the senior living facilities. The dedication of specific staff members and the overall environment are frequently praised, suggesting that the experience can vary significantly depending on individual circumstances and changes in staff and management.