Terwilliger Plaza

Terwilliger Plaza has received a variety of reviews from residents, their families, and staff, highlighting both the strengths and areas for improvement of the facility. Many reviews praise the community's welcoming atmosphere, diverse and engaging activities, and the quality of care provided by the staff. Residents appreciate the cleanliness of the facilities, the fine quality of food, and the exceptional variety of activities available. The community is described as vibrant, with residents coming from diverse backgrounds, leading to informative and respectful discussions.

Several reviewers have expressed their satisfaction with the self-governance model of Terwilliger Plaza, the central location, and the amenities such as the gym, swimming pool, and rooftop views. The community's focus on creating a warm, informal, and inspiring environment is frequently mentioned, along with the ease of access to public transportation and local attractions.

However, there are concerns raised regarding the facility's handling of residents with dementia, with one review detailing a negative experience when a resident began showing signs of the condition. Additionally, some reviews criticize the facility for lacking basic garbage and sanitary services, having rude and confrontational workers, and issues related to the management and care provided to residents.

Despite these criticisms, many reviews highlight the positive aspects of living or working at Terwilliger Plaza, including the quality of the dining experience, the variety of field trips and activities, and the overall environment. Staff members have described it as a great place to work, and many residents have shared their happiness with their decision to move there, citing new friendships and the availability of major amenities as key factors.