Terwilliger Plaza

Terwilliger Plaza has received a variety of reviews highlighting the positive experiences of its residents and their families. Many commend the immaculate facilities, high-quality food, and exceptional variety of activities available. The staff is frequently praised for their trustworthiness, eagerness, and ability to enhance the residents' daily lives. The community at Terwilliger is described as diverse and welcoming, with residents coming from various professional backgrounds, fostering informative and respectful discussions.

Residents appreciate the self-governance aspect of Terwilliger Plaza, the central location, and the balance between privacy and community involvement. The array of amenities such as the gym, swimming pool, and the variety of organized groups and activities are also highly valued. The community's proximity to downtown Portland and its vibrant cultural scene is a significant draw for many.

However, there are criticisms regarding the facility's handling of residents with dementia, with one family expressing dissatisfaction with the lack of support and vague responses from the administration during a challenging time. Other negative comments mention issues with garbage and sanitary services, confrontational workers, and concerns about the facility's management and care standards.

Despite these criticisms, many reviews express overall satisfaction with the living experience at Terwilliger Plaza, highlighting the friendly and engaging community, the variety of activities, and the exceptional staff. The facility's approach to retirement living, emphasizing independence, community, and a high standard of care, is frequently praised.