Terrebonne Place

Many reviews highlight the positive aspects of Terrebonne Place, noting the friendly and accommodating staff, the variety of activities offered, and the overall cleanliness and welcoming atmosphere of the facility. Families appreciate the communication with staff, the quality of care provided, and the sense of community. The facility is praised for its efforts to make transitions smooth for new residents and their families, and many reviewers have recommended Terrebonne Place to others.

However, some reviews express concerns and dissatisfaction, particularly with the corporate management of some facilities, mentioning issues with billing and lack of responsiveness to concerns. There are also specific critiques regarding the lack of support for residents with dietary restrictions, such as diabetes, and some disappointment with promised services not being delivered, like daily or weekly mass. Additionally, a few reviews mention the need for more varied activities and improvements in food quality and taste.

While most feedback is positive, noting the facility's cleanliness, the spaciousness of rooms, and the kindness of the staff, there are calls for updates to the building and better training for aides. The turnover rate and management have also been points of criticism for some.

Overall, Terrebonne Place is often described as a caring and clean environment with a staff that goes out of their way to provide a loving and secure home for residents. Yet, there are areas for improvement, particularly in addressing the needs of residents with health issues and enhancing the variety of activities and food quality.