Terracina Grand

The reviews for this senior living facility are overwhelmingly positive, with many highlighting the wonderful staff, clean and tastefully decorated facilities, and a wide range of activities that cater to both new interests and comforting routines. The community is described as caring and dedicated, ensuring the safety, well-being, and comfort of its residents. It's noted as a place where seniors can thrive, even in the face of challenges such as natural disasters, with specific praise for the management's proactive and communicative approach during Hurricane Irma.

However, there are some concerns raised in the reviews. One detailed account mentions a decline in service quality over the last year and a half, attributing it to changes in management and the impact of COVID-19. Issues such as medication errors, decline in food service quality, and a lack of privacy for residents were highlighted. Despite these concerns, the review also acknowledges several staff members who continue to provide exceptional care and support to the residents.

Another review criticizes the facility for not providing full end-of-life care, mentioning the high costs associated with private duty nurses. Despite these criticisms, the majority of reviews express gratitude and satisfaction with the facility, describing it as a beautiful community that feels like home, with friendly and helpful staff, and a clean environment. The facility is also praised for its effective communication with families, making it easier for those living at a distance to stay informed and involved in their loved ones' care.

Overall, the facility is highly regarded by most reviewers for its caring environment, range of activities, and the quality of its staff and management, though there are areas identified that could benefit from improvement.