Terraces At The Clare

Positive Reviews:

• The Clare received a deficiency-free IL Department of Public Health annual survey, highlighting its quality skilled care and rehabilitation in a beautiful environment.
• Many reviewers praised the outstanding care and professionalism of the staff, especially in the memory care unit and during rehabilitation stays.
• The location near major Chicago attractions, excellent staff, chef, and camaraderie among residents and staff were highly commended.
• Performers and vendors described their experiences at The Clare as warm, inviting, and highlighted the community's engagement and professionalism.
• Residents and their families appreciated the extensive amenities, excellent service, and the caring community that made transitions smoother and life more enjoyable.
• The rehabilitation/nursing facility was lauded for its expanded gym, competent staff, high-quality meals, and overall excellence in care.

Negative Reviews:

• One reviewer reported a negative experience with a nurse's attitude and lack of assistance, expressing concern for the quality of care provided to patients.
• Unprofessional behavior was noted by a visitor who found the front desk staff's conduct during an emergency situation to be inappropriate.
• A family member shared a distressing experience where their elderly mother was unnecessarily sent back to the ER due to staff not wanting to deal with a complicated patient.

Mixed Reviews:

• While praising the staff's competence and the quality of food and therapy, one reviewer mentioned a minor issue with lost personal items during their stay.

Overall, The Clare is highly recommended by many for its exceptional care, beautiful environment, and professional staff, though a few reviewers shared concerns about specific negative experiences.