TerraBella Hendersonville

Positive Aspects:

• Availability and convenient location, with a friendly and helpful community.
• Positive growth observed under new management, with a good size facility that fosters personal attention.
• Residents enjoy activities, comfortable rooms, and a hard-working, communicative staff.
• Facility cleanliness, friendliness, and good tour experiences noted.
• Assisted living and memory care options available, with a cheerful atmosphere and engaging activities.
• Personalized care plans, including the ability to bring pets and personal furniture.
• Community living environment where residents look out for each other, not feeling like a nursing home.
• Beautiful community with kind staff, recommended by current residents and their families.
• Well-staffed with a variety of activities and amenities, including outdoor spaces.
• Informative tours with friendly guides, and facilities designed for safety and accessibility.

Areas for Improvement:

• Some reports of being short-staffed, affecting cleanliness and possibly overpriced.
• Concerns about meal variety and suitability for individuals with unique eating habits.
• Undergoing remodeling, leading to some temporary inconveniences and shortages, like towels.
• Management changes and growing pains affecting housekeeping and laundry services.
• Negative experiences with care quality, lack of communication, and unmet promises during renovations.
• Issues with follow-through and communication need improvement.

Conclusion:

TerraBella Hendersonville offers a welcoming and engaging community for its residents, with a variety of activities, personalized care, and a friendly atmosphere. While there are many positive aspects, potential residents and their families should be aware of the facility's current remodeling and management transitions, which have led to some areas for improvement. It's recommended to visit, ask questions, and consider current reviews to make an informed decision.