Tequesta Terrace

Summary of Reviews for Tequesta Terrace:

• Some visitors and family members have reported negative experiences, including rude staff upon initial visit, mismanagement, incompetence, insufficient staffing, and neglect in resident care, particularly in the memory care unit.
• Contrastingly, others have praised the facility for its attentive staff, clean environment, and the variety of activities available for residents. The administration has been described as helpful and professional.
• Several reviews highlight the facility's resort-like appearance, with well-maintained premises and rooms tailored to residents' needs. The food quality has also received positive mentions.
• Concerns have been raised about unethical administration practices, including known patient abuse by staff members without consequences and issues with under-staffing.
• Many families express satisfaction with the care their loved ones receive, noting the facility's cleanliness, the staff's knowledge and helpfulness, and the overall comfort and happiness of the residents.
• One detailed review commends the facility for its outstanding care, especially highlighting the nursing staff's responsiveness, the variety of health and safety measures in place, and the thorough preparation for emergencies such as hurricanes.
• A resident thanked the staff for arranging a well-organized evacuation trip during Hurricane Dorian, indicating satisfaction with the facility's management during emergencies.
• Professional opinions from visitors with healthcare backgrounds commend the facility for its cleanliness, resident-staff relationships, and overall quality of care, comparing it favorably to other nursing homes.
• However, some reviews indicate a significant decline in care quality when transitioning from assisted living to memory care, with reports of limited staff and poor communication.
• Despite mixed reviews, many families have expressed gratitude for the care and accommodations provided to their loved ones, particularly highlighting the staff's kindness and the facility's ability to create a comfortable environment for residents.