Tendernest Assisted Living

Reviews of Tender Nest Assisted Living provide a mixed picture of the facility, with several aspects praised and some areas of concern highlighted. Many reviewers commend the caring and compassionate nature of the caregivers, the quality of the food, and the homely atmosphere of the facility. The small community size is frequently mentioned as a positive feature, allowing for more personalized attention to residents.

However, concerns are raised regarding the training and workload of the caregivers, with one reviewer noting a medication error incident that was not adequately addressed by management. Another reviewer mentions high staff turnover and a lack of consistent elder care training, which contributed to a frustrating experience. The communication between staff and management is also criticized, alongside the handling of a resident's belongings after their passing.

On the brighter side, the facility's design and layout receive praise for being warm, inviting, and well-decorated, creating a comfortable living environment. The quality of the cooking is highlighted as exceptional, contributing positively to the residents' experience. Activities and social engagement seem to be limited, partly due to COVID-19 restrictions, which has been a point of concern for some.

Professional endorsements from an RN specializing in Assisted Living/LTC Placement and Quality Assurance suggest that Tender Nest is highly regarded in professional circles for its care model and family atmosphere. Efforts to ensure appropriate placement and collaboration with families are particularly commended.

Despite the positive aspects, some reviewers express dissatisfaction with the management's response to concerns and the overall care provided, including a serious allegation of medication mismanagement. These experiences have led to some families feeling compelled to relocate their loved ones to other facilities.

In summary, while Tender Nest Assisted Living is appreciated for its small community feel, quality of food, and homely atmosphere, there are significant concerns regarding caregiver training, management responsiveness, and the consistency of care. Prospective residents and their families may want to consider these factors when making a decision.