Tender Hearts Assisted Living Blg No 1

Tender Hearts Assisted Living has received a variety of reviews from family members of residents. Many express heartfelt thanks for the compassionate and competent care provided to their loved ones, highlighting the beautiful apartments, safety, security, and kindness during difficult times. The staff, including caregivers and nurse managers, are praised for their dedication, with special mentions of their efforts to manage both physical and emotional pain, leading to peaceful final moments for some residents.

However, some reviews point out concerns regarding the management's responsiveness to issues and gradual cost increases, prompting families to consider other facilities. Despite these concerns, others describe Tender Hearts as a family-friendly, clean facility with caring staff, good food, and a strong sense of community, particularly praising the weekly Happy Hours that bring together residents, families, and staff.

There are mixed experiences with the facility's ownership and promises made regarding room availability, with one reviewer expressing frustration over unkept promises. Yet, many reviews focus on the positive aspects, such as the immediate and helpful response to emergencies, the respectful and loving care provided to residents, and the warm, home-like atmosphere of the facility.

Activities and staff engagement are frequently mentioned, with staff treating residents with great care and respect, even as challenges arise. The facility's layout, room spaciousness, and the variety of communal spaces are also noted positively, although one review mentions a period of chaos following a change in ownership.

Overall, Tender Hearts is often recommended by reviewers for its kind staff, comfortable rooms, and the comprehensive care provided, especially for those with dementia, Alzheimer's, or other memory-related conditions. The facility's commitment to creating a stable, confident, and safe environment for its residents is consistently acknowledged.