Tender Care Home For Adults

Positive Aspects:

• Staff members maintain excellent communication with families and interact well with residents.
• High cleanliness standards and a nice location are noted, along with good value for the money.
• Comprehensive care including medication management, hygiene, and dressing assistance in a smaller, more intimate setting.
• Many reviews highlight the caring and conscientious nature of the staff, with several instances of going above and beyond for the residents.
• Facility is described as clean, with no odors, and residents appear well taken care of.
• Christian owned and operated, providing a clean and comfortable environment.
• Some residents have shown remarkable improvement in health and well-being since moving in.

Negative Aspects:

• Some residents and families wish for more activities to be offered.
• Language barriers with staff have been mentioned as a concern for clear communication.
• Common areas may feel cramped, and the atmosphere in one instance was described as depressing.
• One review mentioned a less than satisfactory experience with staff giving up on a resident too soon.
• Concerns about the overwhelming smell of air freshener and confusion during visits were noted.

General Feedback:

• Many families have had positive experiences, noting the excellent care and attention their loved ones receive.
• The smaller community size is often seen as a benefit, allowing for more personalized care.
• While some have had less than positive experiences, the majority of feedback is overwhelmingly positive, with particular praise for the staff's dedication and the clean, homely environment.