Tender Care Assisted Living

Positive Reviews:

• It’s a great place where your family will get the best of care.
• My mother is a current resident. She requires quick thinking to oversee her health challenges. Tender Care is there to figure out the next steps. The owners are family-oriented, listen to the needs, and truly care about the residents.
• After a negative experience elsewhere, one family found Tender Care for their father. The staff was incredibly attentive, catering to visiting hours outside the norm and showing genuine care, even attending the father's memorial service.
• My experience has been okay at Tender Care Assisted Living 2. Some staff members are understanding, and the facility ensures residents are kept clean and get some sun.
• They were great with my sister, ensuring she was well cared for and happy.
• The facility was clean, bright, and located in a nice neighborhood.

Negative Reviews:

• One review claims the care for people was horrible.
• Complaints about bed bugs, theft, and mail withholding by the manager.
• Residents are locked in with no activities, likened to prisoners.
• Some staff members at Tender Care Assisted Living 2 have been described as hurtful and lacking compassion.
• Only one caregiver was available for cooking and care, which was not what one family had in mind for their loved one.
• One critique mentioned the size of the meals being rather small.
• Concerns about the facility's maintenance, with rust throughout the home, debris in the backyard, and potentially unsafe sidewalks.

Mixed Reviews:

• One review mentioned a tour of the facility, noting the cost and ongoing remodeling efforts but ultimately found it over budget.