Temple Heights Manor

Summary of Reviews for Temple Heights:

• There have been serious concerns regarding the management's handling of sensitive situations, including a lack of sympathy and communication following a tenant's death in a fire.
• Security issues have been raised, with reports of cars being broken into multiple times in one night.
• Some staff members, like Mykael, have been praised for their kindness and helpfulness during the apartment application process, providing a sense of safety and care to prospective tenants.
• There are repeated complaints about bed bug infestations, with some tenants experiencing ongoing problems despite treatment efforts.
• The staff overall has been described as professional, kind, and helpful, with efficient move-in processes and secure, clean, and modern facilities.
• Concerns have been raised about the treatment of long-term tenants and the conditions of the apartments, including leaks and the pressure to accept rent increases or move out.
• The facility has been commended for its security measures, including locked doors to ensure only authorized individuals can access the building, and a responsive maintenance team.
• There are serious concerns about the living conditions, particularly regarding persistent bed bug infestations affecting the quality of life for some tenants.
• There are grievances about the facility's communication and financial dealings following a tenant's death.
• The cleanliness of the place and the friendliness of the people have been positively noted.