Tech Ridge Oaks

Positive Reviews:

• Visitors and family members describe the facility as awesome, with friendly and helpful staff, and a particularly amazing Community Relations Director.
• Residents are reported to be very happy, with a variety of activities and entertainment options available pre-Covid, and commendable efforts to keep residents safe and healthy during the pandemic.
• The care provided is described as excellent, with staff showing expertise, empathy, and concern. The facility itself is praised for its beauty, cleanliness, and welcoming atmosphere.
• Communication with families is timely, and the health care staff is proactive in addressing concerns. The social calendar and group dining are highlights for many.
• The staff's attentiveness and genuine care for residents are frequently mentioned, with many reviewers expressing gratitude for the support and peace of mind provided.
• Activities are diverse and engaging, with efforts to nurture residents' interests and ensure their safety and well-being.

Negative Reviews:

• One review expresses dissatisfaction with the food quality and variety, suggesting improvements and expressing concern over the value for the cost.
• Another review shares a disappointing experience with changes in management and staff, leading to a decline in the quality of care and environment, including a severe issue with bedbugs.
• There is a sense of frustration from some family members regarding the handling of management changes and the impact on resident care and satisfaction.

Mixed Reviews:

• While many reviews are overwhelmingly positive, praising the staff, facilities, and care provided, a few reviews highlight areas for improvement, particularly regarding food quality and management practices.
• The majority of feedback is positive, with families and residents appreciating the compassionate and attentive care, but there are calls for attention to specific concerns to enhance the overall experience.