Tapestry House | Senior Community In Alpharetta

Positive Reviews:

• Executive Director praised the support and trust from the owners, highlighting their dedication to creating safe and joyful environments for seniors.
• Many reviewers noted the superior care, staff, and management at Tapestry House compared to other facilities.
• Staff members expressed pride in their work environment, emphasizing teamwork and leadership in providing quality care.
• Families appreciated the care and attention their loved ones received, mentioning the helpfulness of staff during transitions and the engaging activities available.
• The facility was described as clean, with a warm, family-like environment, and long-term staff contributing to a caring and professional atmosphere.
• Food quality was highlighted as exceptional, with special mention of the chef's long tenure and the variety of meal options catering to residents' preferences and dietary needs.

Negative Reviews:

• One review detailed significant concerns about understaffing, neglect, and abuse, stating that conditions deteriorated during the Covid lockdown.
• Complaints included long waits for assistance, unclean living conditions, and issues with meal service.
• The reviewer also mentioned that their complaints were acknowledged but not resolved by the management.

Mixed Reviews:

• While most reviews praised the community and staff, one noted the downside of small pay and lack of good benefits for employees.