Tanglewood Trace

Many reviews highlight Tanglewood as a nice, clean, and friendly community, with staff that is often described as super friendly and helpful. The community is praised for its great food and a wide range of wonderful activities for residents.

However, there are concerns regarding the management of financial matters, such as delayed refunds, and safety issues, particularly for residents who may wander. One review mentions a distressing incident where a resident was not found until it was too late, leading to an investigation by the health department.

On a positive note, personal experiences shared in the reviews often mention specific staff members by name, highlighting their helpfulness and the positive impact they have on the residents' lives. The community is described as accommodating, with a focus on making residents feel at home and part of a family. Activities are frequently mentioned as a strong point, keeping residents engaged and active.

Some reviews express dissatisfaction with changes in the facility, poor communication between management and staff, and concerns over the facility's security measures for residents prone to wandering. There are also mixed feelings about the work environment, with one review initially praising the facility and its management, only to later express disappointment in how the place is run.

Despite these concerns, many reviews recommend Tanglewood for its caring staff, clean environment, and the sense of community it provides. It's noted as a great place for both residents and their pets, with many expressing happiness with their decision to move there or to place a loved one in the community.