Tanglewood Manor

Positive Reviews:

• Many visitors and residents describe the facility as luxurious, state-of-the-art, and resembling a paradise, highlighting its clean and elegant appearance.
• Staff are consistently praised for being exceptional, caring, kind, and treating residents like family. The level of care provided is highly recommended by many.
• Residents enjoy a wide range of amenities and activities, including a beauty parlor, musical entertainment, parties, and a beautiful outdoor area with ponds and a walking trail.
• The facility is noted for its spacious, updated environment and for accommodating special needs such as Alzheimer's and Dementia care.
• Feedback highlights the importance of a family-based environment, with many activities and a great sense of community.

Negative Reviews:

• Some individuals experienced rudeness from the staff, particularly from the human resources and billing departments, describing interactions as snide and unhelpful.
• Complaints include being treated poorly during visits and phone calls, with one instance of a staff member hanging up on a caller seeking assistance.

Overall:

The majority of reviews for Tanglewood are overwhelmingly positive, with many praising the caring staff, the range of activities and amenities, and the clean, welcoming environment. While there are a few negative experiences regarding staff behavior, these are far outweighed by the positive feedback from residents and their families who recommend Tanglewood highly for senior living.