Tamarac Rehabilitation And Health Center

The reviews for the senior living facility present a mixed picture, with some visitors praising the staff's kindness, attentiveness, and the clean environment, while others express serious concerns about the quality of care and facility conditions.

• Several reviewers highlighted positive experiences, noting the staff's courteous and professional behavior, the facility's cleanliness, and the caring nature of the nursing and rehab teams. Specific instances of staff going above and beyond, such as providing extra chairs, adjusting room temperature, and engaging with residents to encourage eating and participation in activities, were mentioned.
• On the other hand, some reviews raised significant issues, including poor communication, long response times to resident calls, unsanitary conditions, and a lack of proper medical care leading to health declines in residents. Concerns about the facility's handling of COVID-19 protocols and the spread of infections were also noted.
• There were reports of residents experiencing neglect, with one reviewer stating that their loved one's health declined rapidly during their stay, leading to hospitalization. Another review mentioned a resident being left by themselves for extended periods, encountering rude staff, and receiving inadequate rehabilitation services.
• Despite the negative feedback, there were also accounts of exceptional care, with some families feeling grateful for the attention and treatment their loved ones received. The physical therapy department received specific praise for being well-run and providing a highlight in the overall experience.
• However, several reviewers strongly advised against choosing the facility, citing experiences of neglect, inadequate care, and unsanitary conditions. They expressed regret over their decision to place their loved ones in the facility and urged others to consider alternative options.

In summary, while there are instances of positive interactions and appreciation for some staff members, the facility also faces significant criticism regarding the quality of care, cleanliness, and overall management. Prospective residents and their families may want to weigh these factors carefully when making decisions about senior living options.