Tallgrass of Sun Prairie

Positive Reviews:

• Many reviewers highlight the great community feel at Tallgrass, with happy residents and awesome staff.
• Visitors and family members note the friendly staff and well-decorated, homey rooms during tours.
• Several reviews mention the variety of activities available for residents, contributing to a lively and engaging environment.
• Family members of residents express satisfaction with the care and attention their loved ones receive, describing the staff as like a second family.
• Some reviewers specifically commend the professional and knowledgeable sales director, noting her genuine care for residents.
• Overall, Tallgrass is recommended for its accommodating staff, management, and the sense of community among residents.

Negative Reviews:

• A few reviewers express dissatisfaction with the professionalism of the staff, mentioning a lack of comfort and assistance during visits.
• Concerns are raised about the smell of smoke in a non-smoking facility and the absence of amenities such as in-apartment washers/dryers and underground parking.
• One review criticizes the facility for not returning calls and describes the care as subpar.

Conclusion:

While the majority of reviews for Tallgrass are overwhelmingly positive, praising the community atmosphere, staff, and activities, there are a few concerns regarding professionalism and amenities. Prospective residents and their families may want to consider these points while also taking into account the numerous positive experiences shared by current and past residents and their families.