📞 Call for pricing and availability: (800) 780-8101
Symphony Evanston Healthcare
820 Foster Street, Evanston, IL 60201
For Pricing & Availability
(800) 780-8101To Reach a Resident
(847) 492-7700Estimated Pricing
Price Comparison
Symphony Evanston Healthcare Description
Symphony Evanston Healthcare is a community that offers assisted living and nursing care and is located in Evanston, Illinois. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 8.3 out of 10 making it the 8th highest rated community in the city out of 15 communities. See more information on reviews.
The Nursing Home at this community has a 5 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Evanston
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Evanston
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Feedback:
- Staff is described as helpful, friendly, and kind.
- Many reviewers appreciate the care provided to their family members.
- Facility offers excellent service, with special mention of the nursing and management staff.
- Rooms are spacious and clean, and meals feel homemade.
- Physical therapy services received positive remarks for attention to detail.
- Visitors note the facility is clean, with no unpleasant odors.
- Staff is commended for being welcoming to family visitors and making residents feel at home.
Negative Feedback:
- Some complaints about the condition of the rooms, including old and broken beds.
- Issues with cleanliness in some areas, including sticky carpets and old garbage left in rooms.
- One reviewer had a negative experience with a nurse, though management followed up on the complaint.
- Concerns about the quality and quantity of food provided to residents.
- Some reports of staff being inattentive and not providing adequate care, especially during evenings and weekends.
Mixed Feedback:
- While many reviews praise the staff and facility, there are concerns about specific aspects such as room cleanliness and staff attentiveness.
- Food quality and nutritional value received mixed reviews, with some finding it satisfactory and others inadequate.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 4
Staffing rating: 3
Quality measure rating: 5
Long-term quality measure rating:
4
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: July 5, 1994
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 158
Total current residents: 94
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 2
Number of
substantiated complaints: 8
Number of payment denials: 1
Number of fines: 1
Total cost of fines: $3169
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-18 | 2023-05-31 | F | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2023-05-18 | 2023-06-14 | F | Emergency Preparedness Deficiencies | Establish policies and procedures for sheltering. |
| 2023-05-18 | 2023-05-31 | F | Emergency Preparedness Deficiencies | Establish policies and procedures for medical documentation. |
| 2023-05-18 | 2023-06-05 | F | Emergency Preparedness Deficiencies | Establish policies and procedures for volunteers. |
| 2023-05-18 | 2023-06-05 | F | Emergency Preparedness Deficiencies | List the names and contact information of those in the facility. |
| 2023-05-18 | 2023-06-05 | F | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2023-05-18 | 2023-06-01 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2023-05-18 | 2023-08-31 | F | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
| 2023-05-18 | 2023-05-30 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2023-05-18 | 2023-08-31 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2023-05-18 | 2023-08-31 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2023-05-18 | 2023-08-31 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-05-18 | 2023-06-01 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2023-05-18 | 2023-08-31 | F | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2023-05-18 | 2023-05-31 | F | Services Deficiencies | Have elevators that firefighters can control in the event of a fire. |
| 2023-05-18 | 2023-06-01 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2023-05-18 | 2023-06-01 | C | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2023-05-18 | 2023-06-01 | E | Miscellaneous Deficiencies | Provide properly sized and located linen or trash receptacles. |
| 2023-05-18 | 2023-05-31 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2023-05-18 | 2023-05-30 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2023-05-18 | 2023-05-30 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-04-25 | 2023-04-26 | G | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2023-04-25 | 2023-04-26 | J | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2023-04-07 | 2023-04-18 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2023-01-12 | 2023-01-20 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-01-12 | 2023-01-20 | F | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2023-01-12 | 2023-01-20 | F | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| 2023-05-11 | 2023-05-18 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-04-22 | 2022-05-03 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2021-08-12 | 2021-08-26 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-08-12 | 2021-08-26 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-08-12 | 2021-08-26 | F | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2021-08-12 | 2021-08-26 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-07-01 | 2022-07-18 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-07-01 | 2022-07-18 | E | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2022-07-01 | 2022-07-18 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-03-12 | 2021-03-26 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2021-03-12 | 2021-03-26 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-03-12 | 2021-03-26 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-03-12 | 2021-03-26 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2021-03-12 | 2021-03-26 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2022-11-21 | $3,145 |
| 2022-11-21 | $3,169 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2023-04-07 | 25 |
What is in the Neighborhood
- The closest city is Evanston which is 0.9 miles away and has a population of 75,527 (large town).
- The average income is $175,462, which is very high compared to other zip codes.
- Weather
- High Temperature: 75
- Low Temperature: 26
- Average Temperature: 51.1
- Day Breakdown: The area gets 142 days of rain, 48 days of snow and 174 days of sun
- Precipitation: 2.5 inches a year
- The median age is 36.8 years old, high compared to other cities.
- 2.72% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
- 19.87% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 10% Asian, 13% Black or African-American, 10% Hispanic or Latino, and 64% White.
- The crime rate is 5.13 per 100 people which is high compared to other cities.
- Violent Crime: 1.19 incidents per 100 people
- Property Crime: 3.22 incidents per 100 people
- Drug-Related Crime: 0.04 incidents per 100 people
- The average life expectancy in zip code is 77.83 years old, which is average compared to other zip codes.
- Air Quality: Good Days 157.0, Moderate Days 109.0, Unhealthy for Sensitive Groups Days 7.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
D&D Finer Foods
0.3 miles awayWhole Foods Market
0.4 miles awayTrader Joe's
0.9 miles awayJewel-Osco
1.0 miles awayValli Produce
1.4 miles awayNone Found
Bus Stations
Emerson & Maple
0.2 miles awayMaple & Emerson
0.2 miles awayMaple & Clark
0.3 miles awayEmerson & Ridge
0.3 miles awaySheridan & Foster SB
0.3 miles awayBanks
First Northern Credit Union
0.3 miles awayCitibank
0.3 miles awayFirst Bank & Trust
0.4 miles awayFidelity Bank
0.4 miles awayBMO Harris Bank
0.4 miles awayHospitals
Evanston Hospital
0.6 miles awayAMITA Health Saint Francis Hospital Evanston
1.9 miles awaySkokie Hospital
2.9 miles awayKindered Lakeshore Hospital
4.4 miles awaySwedish Covenant Hospital
5.4 miles awayPharmacies
CVS Pharmacy
0.3 miles awayWalgreens
0.5 miles awayNorth Suburban Pharmacy
4.0 miles awayDentists
Radiant Smile
0.4 miles awayDental Arts Specialists
1.3 miles awayNorth Shore Dental
1.6 miles awayDouglas R Hasegawa DDS
1.8 miles awayDevon Dental
3.9 miles awayParks
Fireman's Park
0.2 miles awayPhilbrick Park
0.2 miles awayDowntown
0.2 miles awayMarcus A. Hobart Park
0.2 miles awayOldberg Park
0.2 miles awayPlaces of Worship
Roberts Temple Church of God in Christ
16.3 miles awayShopping
Lincolnwood Town Center
3.3 miles awayLincoln Village Shopping Center
4.3 miles awayDempster Commons
5.0 miles awayGolf Mill Shopping Center
7.9 miles awayHarlem-Irving Plaza
9.4 miles awayCulture
Music Institute of Chicago
0.3 miles awayThe Galleria in Evanston
0.4 miles awayS.P.A.C.E.
0.9 miles awayEvanston Art Center
1.0 miles awayDance Center Evanston
1.3 miles awayRestaurants
Lou Malnati's Pizzeria
0.2 miles awayWings Over...Evanston
0.2 miles awayBuffalo Joe's
0.3 miles awayPrana Café
0.3 miles awayKoco Table
0.3 miles awayGet exact pricing & check availability
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