Symphony At Valley Farms

Reviews of Symphony at Valley Farms highlight a mix of experiences, with many praising the community for its caring staff, cleanliness, and the quality of care provided to residents. Several reviews commend the facility for its compassionate and helpful staff, mentioning specific roles such as the Wellness Director and the Executive Director for their exceptional service. The community is described as a family, with employees expressing love for their jobs, the residents, and the sense of teamwork among staff.

Residents and their families appreciate the variety of activities, the quality of meals, and the overall atmosphere of the facility, describing it as clean, cozy, and welcoming. The facility's engagement with the community and its efforts to make residents feel at home are also noted positively.

However, some reviews express concerns, including issues with staff turnover, delays in receiving prescription drugs, unanswered call bells, and challenges with re-admittance procedures. One review specifically criticizes the facility for inadequate nighttime care following a resident's falls.

Despite these concerns, many reviews highlight the positive impact Symphony at Valley Farms has had on their lives or the lives of their loved ones, with several stating they would highly recommend the facility. The staff's dedication to the well-being of residents and their families is a recurring theme, with many expressing gratitude for the care and support provided.