📞 Call for pricing and availability: (800) 780-8101

Symphony At The Tillers

4390 Route 71, Oswego, IL 60543

Memory Care Nursing Home Respite Care Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(630) 554-1001

Estimated Pricing

Studio
Estimated $5,190

Price Comparison

  • Average City Price: $5,188
  • Average State Price: $6,348
  • Average National Price: $5,673


  • Symphony At The Tillers Description

    Symphony At The Tillers is a community that offers memory care, nursing care, respite care and rehabilitation and is located in the town of Oswego, Illinois. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.

    The community has an average rating of 8.7 out of 10 making it the highest rated community in the city out of 4 communities. See more information on reviews.

    The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Oswego

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Oswego


    Community Reviews

    8.7
    Symphony At The Tillers
    Based on My Caring Plan's proprietary scoring, including 49 reviews across the web

    Ranking

  • Ranking in City: 1 out of 4 communities in Oswego
  • Ranking in State: 509 out of 1473 communities in IL
  • Facility and Grounds B

    Care B

    Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Many reviewers praised the staff for being caring, friendly, and helpful, specifically mentioning nurses, aides, and case workers by their excellent service.
    • The facility was described as clean, safe, and well-run, with amenities like a fireplace, aquarium, aviary, and piano adding to a homely atmosphere.
    • Visitors and family members noted the positive energy and the team's willingness to go out of their way to assist and provide care.
    • Several reviews highlighted the good care received by residents, mentioning that even in short-staffed situations, the effort was made to treat patients with love and respect.

    Negative Reviews:

    • One review described a stay as a nightmare due to being grossly understaffed, with significant delays in receiving care and attention.
    • Another negative review criticized the facility for not caring about patients, mentioning unprofessional behavior from nurses.

    Mixed Feedback:

    • While the staff was consistently praised for kindness and the facility for its cleanliness, concerns were raised about the constant ringing of bells and the impact of being understaffed on patient care.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


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    Health

    Orthopedic Surgery

    Joint Replacement

    Amputations And Prosthetic Rehabilitation

    Rheumatoid Arthritis

    Pain Management

    Post-surgical Recovery


    Services

    Home Health

    Hospice

    Durable Medical Equipment


    Activities

    Symphony

    Gardens


    Community Amenities

    Highly-trained Staff

    Personalized Care

    Individual Care Plans

    Long-term Care


    Room Amenities

    Specialty Mattress

    Private Bathroom

    State-of-the-art Nurse Call System

    WiFi Services

    Private Phone Line

    Warm Lighting


    Dining

    Executive Chef-prepared Menus

    Five-star Restaurants

    Room Service

    Private Dining Rooms

    Nutritional Therapy

    In-room Dining



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 4
    Health inspection rating: 3
    Staffing rating: 3
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: Oct. 9, 2002
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 105
    Total current residents: 69
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 2
    Number of substantiated complaints: 4
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $20250


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-01-19 2023-01-20 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2023-01-19 2023-01-30 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2023-01-19 2023-04-01 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2023-01-19 2023-01-31 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2023-01-19 2023-01-31 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2023-01-19 2023-02-03 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2021-09-20 2021-10-29 C Emergency Preparedness Deficiencies Develop and maintain an Emergency Preparedness Program (EP).
    2021-09-20 2021-10-29 C Emergency Preparedness Deficiencies Establish procedures for tracking staff and patients during an emergency.
    2021-09-20 2021-10-29 C Emergency Preparedness Deficiencies Establish policies and procedures including evacuation.
    2021-09-20 2021-10-29 C Emergency Preparedness Deficiencies Establish policies and procedures for medical documentation.
    2021-09-20 2021-10-29 C Emergency Preparedness Deficiencies Establish policies and procedures for volunteers.
    2021-09-20 2021-10-29 C Emergency Preparedness Deficiencies List the names and contact information of those in the facility.
    2021-09-20 2021-10-29 C Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2021-09-20 2021-10-29 C Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2021-09-20 2021-09-20 E Egress Deficiencies Have exits that are accessible at all times.
    2021-09-20 2021-10-29 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-11-01 2019-12-24 F Emergency Preparedness Deficiencies Conduct risk assessment and an All-Hazards approach.
    2019-11-01 2019-12-24 F Emergency Preparedness Deficiencies Address patient/client population and determine types of services needed.
    2019-11-01 2019-12-24 F Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2019-11-01 2019-11-15 F Emergency Preparedness Deficiencies Provide a means of sharing information on occupancy/needs.
    2019-11-01 2019-12-24 F Emergency Preparedness Deficiencies Establish emergency prep training and testing.
    2019-11-01 2019-12-23 F Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2019-11-01 2019-11-23 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2019-11-01 2019-11-04 F Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2019-11-01 2019-11-29 F Egress Deficiencies Have properly located and lighted "Exit" signs.
    2019-11-01 2019-11-20 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2019-11-01 2019-12-21 E Smoke Deficiencies Provide properly protected cooking facilities.
    2019-11-01 2019-12-18 E Smoke Deficiencies Install an approved automatic sprinkler system.
    2019-11-01 2019-12-16 E Smoke Deficiencies Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
    2019-11-01 2019-11-04 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-11-01 2019-11-04 E Miscellaneous Deficiencies Provide a written emergency evacuation plan.
    2019-11-01 2019-12-17 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-11-01 2019-11-04 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2019-11-01 2019-11-06 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-03-23 2023-03-30 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2023-01-12 2023-01-29 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2023-01-12 2023-01-30 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2023-01-12 2023-01-27 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2023-01-12 2023-01-30 E Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2023-01-12 2023-01-29 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2023-01-12 2023-01-29 D Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2023-01-12 2023-01-30 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2023-01-12 2023-01-29 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2023-01-12 2023-01-29 D Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2023-01-12 2023-01-24 E Infection Control Deficiencies Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    2021-08-27 2021-09-15 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-08-27 2021-09-15 D Quality of Life and Care Deficiencies Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    2021-08-27 2021-09-15 E Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2021-08-27 2021-09-15 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2021-08-27 2021-09-15 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2021-08-27 2021-09-15 B Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-06-10 2021-06-25 J Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-06-10 2021-06-25 E Nursing and Physician Services Deficiencies Ensure that the resident and his/her doctor meet face-to-face at all required visits.
    2021-06-10 2021-06-25 F Administration Deficiencies Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    2020-08-31 2020-10-16 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2020-08-31 2020-10-16 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-10-23 2019-10-28 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2019-10-23 2019-10-28 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2019-10-23 2019-10-28 E Quality of Life and Care Deficiencies Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    2019-10-23 2019-10-28 D Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Fines

    Fine Date Fine Amount
    2017-10-27 $7,150
    2021-06-10 $31,154
    2021-06-10 $20,250

    What is in the Neighborhood

    General Area Overview
    • The closest city is Oswego which is 0.4 miles away and has a population of 33,955 (mid sized town).
    • The average income is $85,479, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 76
      • Low Temperature: 26
      • Average Temperature: 52.5
      • Day Breakdown: The area gets 143 days of rain, 39 days of snow and 182 days of sun
      • Precipitation: 1.6 inches a year

    Health and Safety Overview
    • The crime rate is 1.68 per 100 people which is low compared to other cities.
      • Violent Crime: 0.44 incidents per 100 people
      • Property Crime: 0.72 incidents per 100 people
      • Drug-Related Crime: 0.26 incidents per 100 people
    • The average life expectancy in zip code is 79.9 years old, which is high compared to other zip codes.

    Click the button above to explore the neighborhood

    Supermarkets

    Jewel-Osco
    2.0 miles away
    1957
    2.0 miles away
    Meijer
    2.3 miles away
    Walmart Supercenter
    2.8 miles away
    ALDI
    3.0 miles away

    Transportation

    Aurora
    6.0 miles away

    Bus Stations

    1110 Jericho Rd
    4.6 miles away
    Gladstone & Marseillaise
    5.3 miles away
    Rush-Copley Medical Center
    5.4 miles away
    Waterford & Montgomery
    5.4 miles away
    Galena & Edgelawn
    5.9 miles away

    Banks

    First National Bank
    1.9 miles away
    Allied First Bank
    2.0 miles away
    Fifth Third Bank
    2.4 miles away
    Chase
    2.9 miles away
    BMO Harris Bank
    3.1 miles away

    Hospitals

    Rush Copley Medical Center
    4.9 miles away
    Rush Copley Emergency Center - Yorkville
    6.4 miles away
    Edward Outpatient Center - Plainfield
    6.7 miles away
    Presence Mercy Medical Center
    7.4 miles away
    Edward Hospital
    11.1 miles away

    Pharmacies

    Walgreens
    0.7 miles away
    Good Health Pharmacy
    7.3 miles away
    CVS Pharmacy
    7.3 miles away

    Dentists

    Oswego Dental Care
    0.5 miles away
    Fox River Dental
    1.9 miles away
    Station Side Dental Care
    1.9 miles away
    Valley Dental
    1.9 miles away
    Oswego Commons Family Dentistry
    2.1 miles away

    Parks

    PrairieFest Park
    0.1 miles away
    Prairie Point Community Park
    0.2 miles away
    Heritage Park
    0.3 miles away
    Village Green Park
    0.4 miles away
    Prairie View Park
    0.5 miles away

    Places of Worship

    BAPS SwamiNarayan Sanstha Temple
    19.6 miles away

    Shopping

    Chicago Premium Outlets
    9.1 miles away
    Mall of India
    9.2 miles away
    Louis Joliet Mall
    11.5 miles away
    Charlestowne Mall
    17.3 miles away
    Yorktown Center
    20.4 miles away

    Culture

    Amphitheater
    4.8 miles away
    Perry Theatre
    5.2 miles away
    Paramount Arts Center
    5.7 miles away
    Riverfront Playhouse
    5.7 miles away
    Your Performing Arts Center
    5.8 miles away

    Restaurants

    Oswego Family Restaurant
    0.5 miles away
    PHO SON
    1.8 miles away
    Lou Malnati's
    1.9 miles away
    Chili's
    2.0 miles away
    Oswego/Douglas Rd
    2.1 miles away

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    Google map of Symphony At The Tillers

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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