📞 Call for pricing and availability: (800) 780-8101
Symphony At The Tillers
4390 Route 71, Oswego, IL 60543
For Pricing & Availability
(800) 780-8101To Reach a Resident
(630) 554-1001Estimated Pricing
Price Comparison
Symphony At The Tillers Description
Symphony At The Tillers is a community that offers memory care, nursing care, respite care and rehabilitation and is located in the town of Oswego, Illinois. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 8.7 out of 10 making it the highest rated community in the city out of 4 communities. See more information on reviews.
The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Oswego
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Oswego
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Many reviewers praised the staff for being caring, friendly, and helpful, specifically mentioning nurses, aides, and case workers by their excellent service.
- The facility was described as clean, safe, and well-run, with amenities like a fireplace, aquarium, aviary, and piano adding to a homely atmosphere.
- Visitors and family members noted the positive energy and the team's willingness to go out of their way to assist and provide care.
- Several reviews highlighted the good care received by residents, mentioning that even in short-staffed situations, the effort was made to treat patients with love and respect.
Negative Reviews:
- One review described a stay as a nightmare due to being grossly understaffed, with significant delays in receiving care and attention.
- Another negative review criticized the facility for not caring about patients, mentioning unprofessional behavior from nurses.
Mixed Feedback:
- While the staff was consistently praised for kindness and the facility for its cleanliness, concerns were raised about the constant ringing of bells and the impact of being understaffed on patient care.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 3
Staffing rating: 3
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Oct. 9, 2002
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 105
Total current residents: 69
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 2
Number of
substantiated complaints: 4
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $20250
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-01-19 | 2023-01-20 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2023-01-19 | 2023-01-30 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2023-01-19 | 2023-04-01 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-01-19 | 2023-01-31 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2023-01-19 | 2023-01-31 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2023-01-19 | 2023-02-03 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2021-09-20 | 2021-10-29 | C | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2021-09-20 | 2021-10-29 | C | Emergency Preparedness Deficiencies | Establish procedures for tracking staff and patients during an emergency. |
| 2021-09-20 | 2021-10-29 | C | Emergency Preparedness Deficiencies | Establish policies and procedures including evacuation. |
| 2021-09-20 | 2021-10-29 | C | Emergency Preparedness Deficiencies | Establish policies and procedures for medical documentation. |
| 2021-09-20 | 2021-10-29 | C | Emergency Preparedness Deficiencies | Establish policies and procedures for volunteers. |
| 2021-09-20 | 2021-10-29 | C | Emergency Preparedness Deficiencies | List the names and contact information of those in the facility. |
| 2021-09-20 | 2021-10-29 | C | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2021-09-20 | 2021-10-29 | C | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2021-09-20 | 2021-09-20 | E | Egress Deficiencies | Have exits that are accessible at all times. |
| 2021-09-20 | 2021-10-29 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-11-01 | 2019-12-24 | F | Emergency Preparedness Deficiencies | Conduct risk assessment and an All-Hazards approach. |
| 2019-11-01 | 2019-12-24 | F | Emergency Preparedness Deficiencies | Address patient/client population and determine types of services needed. |
| 2019-11-01 | 2019-12-24 | F | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2019-11-01 | 2019-11-15 | F | Emergency Preparedness Deficiencies | Provide a means of sharing information on occupancy/needs. |
| 2019-11-01 | 2019-12-24 | F | Emergency Preparedness Deficiencies | Establish emergency prep training and testing. |
| 2019-11-01 | 2019-12-23 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2019-11-01 | 2019-11-23 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-11-01 | 2019-11-04 | F | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2019-11-01 | 2019-11-29 | F | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2019-11-01 | 2019-11-20 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-11-01 | 2019-12-21 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2019-11-01 | 2019-12-18 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2019-11-01 | 2019-12-16 | E | Smoke Deficiencies | Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected. |
| 2019-11-01 | 2019-11-04 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-11-01 | 2019-11-04 | E | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2019-11-01 | 2019-12-17 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-11-01 | 2019-11-04 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2019-11-01 | 2019-11-06 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-23 | 2023-03-30 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2023-01-12 | 2023-01-29 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2023-01-12 | 2023-01-30 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2023-01-12 | 2023-01-27 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-01-12 | 2023-01-30 | E | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2023-01-12 | 2023-01-29 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2023-01-12 | 2023-01-29 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2023-01-12 | 2023-01-30 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2023-01-12 | 2023-01-29 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2023-01-12 | 2023-01-29 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2023-01-12 | 2023-01-24 | E | Infection Control Deficiencies | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. |
| 2021-08-27 | 2021-09-15 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-08-27 | 2021-09-15 | D | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2021-08-27 | 2021-09-15 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2021-08-27 | 2021-09-15 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2021-08-27 | 2021-09-15 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-08-27 | 2021-09-15 | B | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-06-10 | 2021-06-25 | J | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-06-10 | 2021-06-25 | E | Nursing and Physician Services Deficiencies | Ensure that the resident and his/her doctor meet face-to-face at all required visits. |
| 2021-06-10 | 2021-06-25 | F | Administration Deficiencies | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly |
| 2020-08-31 | 2020-10-16 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2020-08-31 | 2020-10-16 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-10-23 | 2019-10-28 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2019-10-23 | 2019-10-28 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2019-10-23 | 2019-10-28 | E | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2019-10-23 | 2019-10-28 | D | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2017-10-27 | $7,150 |
| 2021-06-10 | $31,154 |
| 2021-06-10 | $20,250 |
What is in the Neighborhood
- The closest city is Oswego which is 0.4 miles away and has a population of 33,955 (mid sized town).
- The average income is $85,479, which is very high compared to other zip codes.
- Weather
- High Temperature: 76
- Low Temperature: 26
- Average Temperature: 52.5
- Day Breakdown: The area gets 143 days of rain, 39 days of snow and 182 days of sun
- Precipitation: 1.6 inches a year
- The crime rate is 1.68 per 100 people which is low compared to other cities.
- Violent Crime: 0.44 incidents per 100 people
- Property Crime: 0.72 incidents per 100 people
- Drug-Related Crime: 0.26 incidents per 100 people
- The average life expectancy in zip code is 79.9 years old, which is high compared to other zip codes.
Click the button above to explore the neighborhood
Supermarkets
Jewel-Osco
2.0 miles away1957
2.0 miles awayMeijer
2.3 miles awayWalmart Supercenter
2.8 miles awayALDI
3.0 miles awayTransportation
Aurora
6.0 miles awayBus Stations
1110 Jericho Rd
4.6 miles awayGladstone & Marseillaise
5.3 miles awayRush-Copley Medical Center
5.4 miles awayWaterford & Montgomery
5.4 miles awayGalena & Edgelawn
5.9 miles awayBanks
First National Bank
1.9 miles awayAllied First Bank
2.0 miles awayFifth Third Bank
2.4 miles awayChase
2.9 miles awayBMO Harris Bank
3.1 miles awayHospitals
Rush Copley Medical Center
4.9 miles awayRush Copley Emergency Center - Yorkville
6.4 miles awayEdward Outpatient Center - Plainfield
6.7 miles awayPresence Mercy Medical Center
7.4 miles awayEdward Hospital
11.1 miles awayPharmacies
Walgreens
0.7 miles awayGood Health Pharmacy
7.3 miles awayCVS Pharmacy
7.3 miles awayDentists
Oswego Dental Care
0.5 miles awayFox River Dental
1.9 miles awayStation Side Dental Care
1.9 miles awayValley Dental
1.9 miles awayOswego Commons Family Dentistry
2.1 miles awayParks
PrairieFest Park
0.1 miles awayPrairie Point Community Park
0.2 miles awayHeritage Park
0.3 miles awayVillage Green Park
0.4 miles awayPrairie View Park
0.5 miles awayPlaces of Worship
BAPS SwamiNarayan Sanstha Temple
19.6 miles awayShopping
Chicago Premium Outlets
9.1 miles awayMall of India
9.2 miles awayLouis Joliet Mall
11.5 miles awayCharlestowne Mall
17.3 miles awayYorktown Center
20.4 miles awayCulture
Amphitheater
4.8 miles awayPerry Theatre
5.2 miles awayParamount Arts Center
5.7 miles awayRiverfront Playhouse
5.7 miles awayYour Performing Arts Center
5.8 miles awayRestaurants
Oswego Family Restaurant
0.5 miles awayPHO SON
1.8 miles awayLou Malnati's
1.9 miles awayChili's
2.0 miles awayOswego/Douglas Rd
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