Symphony At St. Augustine

Reviews of Symphony at Saint Augustine reveal a mix of experiences and opinions. Some reviewers express dissatisfaction with the attitude and compassion of certain staff members during critical times. However, many others praise the facility for its exceptional care, cleanliness, and the personal interest staff take in the residents. The Director of Nursing, Chrissy, is frequently mentioned for her outstanding dedication and personal involvement in the residents' well-being.

Several reviews highlight the activities available to residents, led by the Director of Activities, Anna, and her team. These activities are described as engaging and creative, contributing significantly to the quality of life for the residents. The maintenance staff is also commended for their efforts in keeping the facility inviting.

Communication with family members is another strong point, with staff members like Jeri Lynn providing helpful information and support even before admission. The community's response to the COVID-19 pandemic is noted positively, with an emphasis on the collective effort from all staff to ensure residents' safety and well-being.

Despite some concerns about staff turnover and its impact on care continuity, the overall sentiment is one of gratitude and satisfaction with the care provided. The community is described as a second home where residents are treated as family. The efforts of the Life Enrichment Department and the personal touches by staff members like Sharon, Kim, Chantal, and Angel are particularly appreciated.

In summary, Symphony at Saint Augustine is highly recommended by many reviewers for its caring staff, engaging activities, and the sense of community it fosters among residents and staff alike.