Symphony At Cherry Hill

Reviews of Symphony at Cherry Hill highlight the facility's exceptional care, amenities, and staff. Many reviewers chose Symphony after comparing several memory care centers, citing reasons such as the newness of the building, large and well-lit rooms, comprehensive amenities including physical and occupational therapy, a hair salon, and excellent food. The staff's attentiveness and quick response to concerns are frequently praised.

Family members of residents appreciate the cleanliness, resident offerings, and the staff's efforts to connect with residents and cater to their social and dietary preferences. The transition process for new residents is handled with care, and any issues are addressed promptly and effectively.

Several reviews commend the dedicated and caring staff, from management to care partners, med techs, nurses, housekeeping, and activities personnel. The efforts of specific team members in enhancing residents' lives, such as organizing FaceTime calls and window visits, are highlighted as examples of the staff's commitment.

The facility's response to the COVID-19 pandemic is also noted positively, with measures in place that made family members feel comfortable about their loved ones' safety. The community's cleanliness and the absence of COVID-19 cases among staff or residents at certain points are particularly commended.

While there are mentions of challenges and the need for improvement in some areas, the overall sentiment is that Symphony at Cherry Hill is a caring, well-run facility that goes above and beyond for its residents. The leadership and teamwork are frequently mentioned as strengths, contributing to a positive environment for both residents and staff.

Overall, Symphony at Cherry Hill is highly recommended by many reviewers for families seeking memory care for their loved ones, with many expressing gratitude for the care and support provided.