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Sylvia Ross Home-Assisted Living
758 Broadway, Bangor, ME 04401
For Pricing & Availability
(800) 780-8101To Reach a Resident
(207) 992-2674Estimated Pricing
Price Comparison
Sylvia Ross Home-Assisted Living Description
Sylvia Ross Home-Assisted Living is a medium 40 bed community that offers assisted living, nursing care, skilled nursing and rehabilitation and is located in the town of Bangor, Maine. Residents who live at the facility are able to choose from a range of studio and one-bedroom room layouts.
The community has an average rating of 7 out of 10 making it the 8th highest rated community in the city out of 12 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Bangor
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Bangor
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Bangor
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Feedback:
- Many reviewers praise the cleanliness and maintenance of the facility.
- The staff is frequently described as friendly, caring, and compassionate, going above and beyond for residents.
- Several reviews highlight the beautiful surroundings and gardens, as well as organized activities.
- Physical therapy and rehabilitation services are commended for their effectiveness and the staff's ability to prepare residents for a safe discharge.
- Some reviewers noted improvements in management and the facility's direction towards better care and potential.
- The food received mixed reviews, with some finding it satisfactory and better than hospital food.
Negative Feedback:
- There are reports of management issues, including delayed pay for employees and charges for replacing lost checks, which may affect staff turnover and continuity of care.
- Several reviews criticize the facility for being constantly short-staffed, leaving residents vulnerable and not receiving the attention they need.
- One detailed account describes a lack of therapeutic support, misleading information about rehabilitation, and an incident of physical assault by a staff member, raising serious concerns about resident safety and staff behavior.
- Complaints about the quality of the food, with some describing it as barely recognizable and unappetizing.
- Concerns about room arrangements and the comfort of the beds, suggesting a lack of space and convenience for some residents.
Overall:
Ross Manor receives a mix of reviews, with many praising the staff's care and the facility's cleanliness, while others raise significant concerns about management, staffing levels, and resident safety. Prospective residents and their families may want to consider these factors and possibly visit the facility to make an informed decision.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 4
Quality measure rating: 3
Long-term quality measure rating:
1
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Jan. 28, 1991
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 103
Total current residents: 100
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 2
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-02-14 | 2023-02-22 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2022-01-11 | 2022-01-21 | D | Smoke Deficiencies | Construct fire resistant interior walls. |
| 2020-01-14 | 2020-01-29 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2020-01-14 | 2020-01-29 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2020-01-14 | 2020-01-29 | D | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2020-01-14 | 2020-01-29 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-02-16 | 2023-03-31 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2023-02-16 | 2023-03-31 | E | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2023-02-16 | 2023-03-31 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2023-02-16 | 2023-03-31 | B | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2023-02-16 | 2023-03-31 | B | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2023-02-16 | 2023-03-31 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2023-02-16 | 2023-03-31 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2023-02-16 | 2023-03-31 | D | Quality of Life and Care Deficiencies | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
| 2023-02-16 | 2023-03-31 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2023-02-16 | 2023-03-31 | C | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
| 2023-02-16 | 2023-03-31 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2023-02-16 | 2023-03-31 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2023-02-16 | 2023-03-31 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2023-02-16 | 2023-03-31 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from the wrongful use of the resident's belongings or money. |
| 2021-09-02 | 2021-10-08 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-01-12 | 2022-02-15 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2022-01-12 | 2022-02-15 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-01-12 | 2022-02-15 | E | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-01-12 | 2022-02-15 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-01-12 | 2022-02-15 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2020-11-23 | 2020-12-09 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2020-01-15 | 2020-02-14 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2020-01-15 | 2020-02-14 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-01-15 | 2020-02-14 | D | Nursing and Physician Services Deficiencies | Ensure that the resident and his/her doctor meet face-to-face at all required visits. |
| 2020-01-15 | 2020-02-14 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
What is in the Neighborhood
- The closest city is Bangor which is 1.7 miles away and has a population of 32,391 (mid sized town).
- The average income is $63,169, which is average compared to other zip codes.
- Weather
- High Temperature: 73
- Low Temperature: 23
- Average Temperature: 47.8
- Day Breakdown: The area gets 125 days of rain, 53 days of snow and 185 days of sun
- Precipitation: 2.0 inches a year
- The crime rate is 9.95 per 100 people which is very high compared to other cities.
- Violent Crime: 2.9 incidents per 100 people
- Property Crime: 6.06 incidents per 100 people
- Drug-Related Crime: 0.62 incidents per 100 people
- The average life expectancy in zip code is 77.13 years old, which is low compared to other zip codes.
- Air Quality: Good Days 258.0, Moderate Days 14.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Hannaford
0.4 miles awayWalmart Supercenter
2.0 miles awayShaw's
2.2 miles awaySam's Club
2.3 miles awayNatural Living Center
2.6 miles awayNone Found
Bus Stations
UMA Bangor
1.4 miles awayUnion Street
1.7 miles awayCedar Street
1.9 miles awayBangor Depot
1.9 miles awayParking Garage
1.9 miles awayBanks
AcadiaFCU
0.2 miles awayTD Bank
1.3 miles awayKeyBank
1.4 miles awayCamden National Bank
1.9 miles awayBnagor Savings Bank
2.1 miles awayHospitals
Ross Manor
0.0 miles awaySaint Joseph Hospital
0.9 miles awayAcadia Hospital
1.0 miles awayEastern Maine Medical Center
1.9 miles awayDorothea Dix Phychiatric Center
2.2 miles awayPharmacies
Walgreens
0.2 miles awayBangor Drug
0.2 miles awayHannaford
0.4 miles awayRite Aid
1.3 miles awayMiller Drug
1.8 miles awayDentists
Bangor Family Dentistry
1.8 miles awayHampden Family Dentristy
6.2 miles awayParks
Bangor
0.3 miles awayEssex St Recreation Area
0.8 miles awayEssex Street Recreation Area
0.9 miles awayDakin Park
1.1 miles awayBroadway Park
1.2 miles awayNone Found
Shopping
Airport Mall
1.3 miles awayBangor Mall
1.7 miles awayThe Mall
2.0 miles awayCulture
Brewer Auditorium
3.0 miles awayCyrus Pavilion Theatre
7.6 miles awayHauck Auditorium
7.7 miles awayHutchins Concert Hall
7.7 miles awayRestaurants
Dairy Queen
0.3 miles awayMoe's Original Bar B Que
0.3 miles awayGovernor's Restaurant
0.4 miles awayGovernor's
0.4 miles awayPizza Hut
0.4 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of ME. It is a medium-sized community with 40 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
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