Sycamore Village

Reviews of Sycamore Village offer a mixed perspective on the quality of care, facilities, and staff responsiveness. Some families had positive experiences, noting the staff's friendliness and the adequacy of room sizes for their loved ones' needs. They appreciated the value for money and found the community to be clean and well-maintained, with a variety of activities available for residents. The care provided by some caregivers was highlighted as exceptional, treating residents like family and going the extra mile.

However, several concerns were raised about the facility. These include issues with cleanliness, staff turnover, and the level of care provided. Some reviews mentioned the facility being understaffed, leading to inadequate care and attention for residents. There were also complaints about the food quality and the delay in starting necessary services like physical therapy. Concerns about safety and security were noted, including a broken fence and the behavior of employees outside of work. Additionally, some families experienced difficulties in communication with the administrative staff and felt that their loved ones were not receiving the care they needed.

Other reviews pointed out the challenges of having a multi-story community for residents with memory loss and the impact of high staff turnover on the quality of care. Despite these issues, some residents and their families had a wonderful experience, highlighting the cleanliness of the facility, the friendliness of the staff, and the comfort of the living spaces. The community's efforts in receiving recognition from the Alzheimer's Foundation were also appreciated.

In summary, while Sycamore Village has received praise for its location, value, and some aspects of care, there are significant concerns about staffing levels, cleanliness, and overall management that potential residents and their families should consider.