Suttle Care and Retirement

Positive Reviews:

• Suttle Care & Retirement is praised for its beautiful facility, high-quality care, and the owners' dedication to creating a loving environment. Residents reportedly live happy lives there.
• Many reviewers highlight the caring and professional atmosphere, noting the homey feel and the thorough communication regarding care changes.
• Some employees express satisfaction with the management, specifically mentioning individuals who go above and beyond to ensure residents receive incredible care and lead high-quality lives.
• Long-term employees appreciate the guidance and support from employers, emphasizing the family-like environment and the high quality of care provided to residents.
• Several reviewers recommend Suttle Care for its exceptional care, cleanliness, and the accommodating nature of its management, particularly for the way they cater to every aspect of resident care.

Negative Reviews:

• Some reviews criticize the management for being unprofessional and disrespectful, with specific mentions of poor people skills and a lack of accountability.
• Concerns are raised about the handling of staffing during the COVID-19 pandemic, suggesting a need for investigation into the facility's response to employee and resident health.
• One reviewer expresses dissatisfaction with the administrator's attitude, describing them as rude and unprofessional, though another staff member is highlighted as a positive aspect of the facility.