Susquehanna Nursing & Rehabilitation Center

The reviews for this nursing facility are mixed, with several concerning reports of neglect, unprofessional behavior, and unsanitary conditions. Some reviewers describe the facility as filthy, with complaints about the quality of the food and the level of care provided. There are reports of residents being ignored, not receiving help with feeding, and experiencing long waits for assistance. Additionally, there are serious allegations of residents suffering from falls, inadequate medical care, and overmedication.

On the other hand, there are positive comments about certain aspects of the facility. Some reviewers appreciate the cleanliness of the environment and the dedication of specific staff members. The activities department and rehab team receive praise for their efforts to engage residents. A few reviewers highlight the compassionate care their loved ones received, mentioning that some staff treat residents like family.

However, the negative reviews significantly overshadow the positive ones, with multiple accounts of poor management, lack of communication, and overall dissatisfaction with the care provided. Concerns about the facility being short-staffed and the impact on resident care are recurrent themes. The emotional distress expressed by family members over the treatment of their loved ones raises serious questions about the facility's standards of care.

It's important for potential residents and their families to thoroughly research and consider all available information before making a decision about placing a loved one in this facility.