Superior Residences Of Brandon Memory Care

Positive Reviews:

• Many reviewers highlight the integrity, professionalism, discernment, trustworthiness, and value for money at Superior Residence of Brandon.
• Several family members have noted the caring and compassionate staff, particularly praising their handling of residents with Alzheimer's and dementia.
• Some reviews commend the facility for its beautiful location, thoughtful architecture, and positive energy.
• One reviewer specifically appreciated the smooth transition facilitated for their grandfather by a knowledgeable staff member.
• Another reviewer wished their grandfather could have spent his time at Superior Residences, recommending the facility highly.
• Long-term business relationships have been described as professional, courteous, and pleasurable.

Negative Reviews:

• Some reviews criticize the facility for poor management, lack of communication, and dishonest leadership.
• Concerns have been raised about the level of care, with one reviewer suggesting the use of a nanny cam.
• One reviewer described their experience as awful, citing issues with staff responsiveness and overall management.
• Another former employee criticized the facility for being a "prettied up, glossy mess" and suggested that families keep their loved ones at home if possible.
• A recent review from 2024 describes the facility as a nightmare, mentioning changes in management and staff behavior.

Mixed Reviews:

• While some reviews are glowing, praising the staff's passion and the facility's environment, others suggest a darker reality behind the scenes, recommending caution and further investigation before choosing this facility for a loved one.