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Sunterra Springs Springfield
4935 S National Ave, Springfield, MO 65810
For Pricing & Availability
(800) 780-8101To Reach a Resident
(417) 720-8050Estimated Pricing
Price Comparison
Sunterra Springs Springfield Description
Sunterra Springs Springfield is a community that offers nursing care and is about 5.1 miles outside the small town of Battlefield, Missouri. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 7.1 out of 10 making it the 32nd highest rated community in the city out of 45 communities. See more information on reviews.
The Nursing Home at this community has a 5 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Springfield
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Many reviewers praise Sunterra for its exceptional care, transparency in billing, and skilled team. The facility is noted for its cleanliness, professional staff, excellent nursing care, and effective physical therapy.
- Employees love working at Sunterra, highlighting a happy and relaxed atmosphere that benefits both staff and residents.
- Several personal stories mention the compassionate care provided to family members, with staff treating residents like their own family. The physical therapy is described as first-rate, potentially life-saving.
- The facility is appreciated for its amenities, including a well-equipped therapy gym, in-wall oxygen, and transportation to doctor appointments.
- Some reviews highlight the beautiful environment and the caring, positive work culture for employees.
Negative Reviews:
- Some reviewers express dissatisfaction with the level of care, mentioning that residents are kept in their rooms unless in therapy, with limited activities available.
- Concerns are raised about the quality of meals, described by one as resembling school cafeteria lunches.
- There are complaints about the facility's communication, with reports of unreturned phone calls and missing belongings.
- One review mentions a refusal to admit a fully insured patient due to concerns over billing complications, which disappointed the family.
- Visiting hours restrictions and perceived lack of attention to residents' needs are criticized, including slow response times and inadequate basic care.
- A particularly troubling account describes a resident suffering from a UTI and an infection due to alleged negligence, along with questionable medication practices.
Mixed Experiences:
- While many reviews praise the facility's amenities and the professionalism of the therapy staff, concerns about staffing levels and the consistency of care are noted.
- The administrative changes and communication issues regarding care plans and medication lists are points of frustration for some families.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Community Amenities
Room Amenities
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 5
Staffing rating: 4
Quality measure rating: 5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Aug. 23, 2018
Ownership type: For Profit
Provider
type: Medicare
Nursing home capacity: 38
Total current residents: 39
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: None
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 1
Number of payment denials: 1
Number of fines: 1
Total cost of fines: $20520
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-07-29 | 2021-10-21 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-07-29 | $20,520 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2021-07-29 | 7 |
What is in the Neighborhood
- The closest city is Battlefield which is 5.1 miles away and has a population of 6,001 (very small town).
- The average income is $81,041, which is very high compared to other zip codes.
- Weather
- High Temperature: 81
- Low Temperature: 36
- Average Temperature: 59.3
- Day Breakdown: The area gets 159 days of rain, 16 days of snow and 188 days of sun
- Precipitation: 2.6 inches a year
- The median age is 34.1 years old, low compared to other cities.
- 7.37% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 4.66% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 3% Asian, 5% Black or African-American, 4% Hispanic or Latino, and 85% White.
- The crime rate is 11.22 per 100 people which is very high compared to other cities.
- Violent Crime: 2.98 incidents per 100 people
- Property Crime: 5.71 incidents per 100 people
- Drug-Related Crime: 1.0 incidents per 100 people
- The average life expectancy in zip code is 77.06 years old, which is low compared to other zip codes.
- Air Quality: Good Days 137.0, Moderate Days 44.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Price Cutter
0.8 miles awayHarter House
1.0 miles awayWalmart Neighborhood Market
1.3 miles awaySam's Club
1.4 miles awayWalmart Supercenter
1.7 miles awayNone Found
None Found
Banks
Bank of Bolivar
1.0 miles awayCU Community Credit Union
1.0 miles awayFirst National Bank
1.0 miles awayArvest Bank
1.1 miles awayMid Missouri Bank
1.2 miles awayHospitals
Cox Medical Center South
1.2 miles awaySelect Speciality Hospital
1.6 miles awayMercy Orthopedic Hospital Springfield
2.9 miles awayMercy Hospital Springfield
3.5 miles awayCox North Hospital
6.9 miles awayPharmacies
CVS Pharmacy
0.9 miles awayFamily Pharmacy
1.0 miles awayLawrence Drug & Compounding Lab
1.0 miles awayWalgreens
1.0 miles awayWalmart Pharmacy
1.8 miles awayDentists
Spring View Dental Care
0.0 miles awayCline Dental
0.6 miles awayBuzbee Dental
0.8 miles awayLittle Grins Dental
1.0 miles awaySpringfield Smile Doctor
1.1 miles awayParks
Twelve Oaks Park
0.8 miles awayLake Springfield Park
0.9 miles awaySpringfield
1.3 miles awayPat Jones Park
1.3 miles awayDrainage Park
1.4 miles awayNone Found
None Found
Culture
Transformation Gallery & Tattoo
5.7 miles awayFormed Gallery
5.8 miles awayThe Landers
5.8 miles awayFresh
5.8 miles awayGillioz Theatre
5.9 miles awayRestaurants
China King
0.8 miles awayHinode Japanese SteakHouse
0.8 miles awayArris Pizza
0.9 miles awayDickey's BBQ
0.9 miles awayDenny's
0.9 miles awayGet exact pricing & check availability
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Disclaimer
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