Sunstone Village

Positive Reviews:

• Staff members, including Cristial, Carlos, Louis, Chris, and Cristal, are frequently mentioned for their helpfulness, professionalism, and friendliness.
• Residents appreciate the community atmosphere, with many activities available and a strong sense of neighborliness.
• The physical environment, including the grounds and facilities like the fitness center and pool, is highly praised for its beauty and maintenance.
• Management changes have been noted, with the transition to Sunstone Village seen as an improvement by some, particularly in terms of staff responsiveness and property improvements.
• Special commendations for maintenance staff, particularly Carlos Pollard, for going above and beyond during challenging times.

Negative Reviews:

• Concerns about maintenance issues, including non-functioning security gates and air conditioning problems, are a common theme.
• Some residents have experienced difficulties with management, particularly regarding lease terminations and responsiveness to maintenance requests.
• Questions about the disappearance of certain staff members have been raised, with a lack of communication from management.
• Observations that the property's maintenance and appearance have declined over time, with specific issues like unattended grounds and exterior building maintenance cited.
• Rent inconsistencies and increases have caused dissatisfaction among some residents.

Mixed Reviews:

• While many residents express satisfaction with the community and its amenities, concerns about security and maintenance detract from the overall experience for some.
• The transition from Attiva to Sunstone Village has been seen positively by some for the management and improvements, but others are wary of changes and their impact on the community's quality.