Sunrise Villa San Ramon

Summary of Reviews for Ivy Park @ San Ramon:

• Some residents and their families have expressed concerns over the quality of food and amenities, as well as a perceived lack of dedicated and knowledgeable leadership.
• Despite its high cost, many find the facility to be a pleasant and nice place, with most staff members being described as pleasant.
• Impressions from initial visits are generally positive, highlighting it as an excellent option for Independent/Assisted Living in the Tri Valley/East Bay area.
• Residents who are accustomed to a higher standard of living find the environment comfortable and the community engaging, with a variety of activities and amenities available.
• There have been instances of exceptional kindness and support from the staff, notably during external events, which speaks to the care and dedication present.
• Some reviews caution potential residents about the pressure to pay deposits and sign contracts prematurely, with issues reported regarding refund policies.
• The facility is praised for its wide range of activities, likened to a "cruise ship on land," and the staff's efforts in making transitions smooth for new residents.
• While some residents are happy with their living situation, there are mentions of desires for improved food quality and more prompt care services.
• Concerns have been raised about the scaling of services not matching the increase in the number of residents.