Sunrise Of Willowbrook

Reviews of Sunrise Senior Living facilities highlight a mix of experiences, ranging from exceptional care and attention to concerns over specific care aspects. One review expressed gratitude for the staff's love and care for a resident with dementia and diabetes, though raised issues with inconsistent hot water supply and the availability of snacks and glucose for blood sugar management. Another review praised the homey environment and fantastic staff, noting the family's happiness with the care provided.

Several reviews commend Sunrise for its welcoming, clean, and secure environment, with special mention of the attentive and communicative staff making transitions easier for both residents and their families. The care for residents with Alzheimer's was highlighted as outstanding, with a responsive and compassionate staff. Positive remarks were also made about the facility's cleanliness, good food, and festive atmosphere, with plenty of activities for residents.

However, some reviews pointed out areas for improvement. Concerns were raised about the lack of care in certain instances, such as not providing listed activities and failing to deliver daily assistance services as promised. One particularly distressing account detailed a medication change that was mishandled, leading to a resident's decline and eventual passing, underscoring the importance of vigilant and expert medical oversight.

Overall, while many reviews reflect satisfaction with the care and environment at Sunrise Senior Living facilities, highlighting the staff's dedication and the quality of life provided, there are critical notes urging better consistency in care, especially regarding medical needs and service delivery. These reviews suggest that while Sunrise has many strengths, there is room for improvement in ensuring all residents' needs are met comprehensively and reliably.