Sunrise Of Wall

Positive Reviews:

• Many reviewers have expressed that Sunrise of Wall was the best decision for their loved ones, noting improvements in their health and happiness.
• The staff at Sunrise of Wall is frequently described as friendly, professional, and courteous, making residents feel safe and comfortable.
• Particular praise is given to the memory care team for their kindness, professionalism, and the safe environment they provide.
• One reviewer highlighted the presence of a dog named Honey, who greets visitors and loves belly rubs, adding a unique touch of warmth to the facility.
• The facility is commended for its efficient operation, excellent caregiving, and the peace of mind it offers to families.

Negative Reviews:

• One review starkly contrasts with the others, describing the care as "completely horrific" and advising others to look elsewhere.
• Concerns have been raised about the facility's declining quality of care and services, staffing turnovers, and the need for handicap accessible upgrades.
• Significant increases in costs have been a point of contention, with one reviewer detailing a 27.89% increase in the first 9 months of 2022 and an upcoming 16.27% increase, stressing the financial strain on seniors with fixed incomes.

Mixed Feedback:

• While most reviews are overwhelmingly positive, praising the staff and the care provided, there are critical voices concerning care quality and financial aspects.
• The facility's ability to create a welcoming and loving environment for residents is consistently highlighted, though concerns about affordability and accessibility suggest areas for improvement.