Sunrise Of Upper St. Clair

Many reviews highlight the compassionate care and engaging activities provided at Sunrise of Upper St. Clair, with several family members and volunteers expressing gratitude for the loving environment and the positive impact it had on their loved ones. Activities such as karaoke, trivia, and happy hours are frequently mentioned as highlights, contributing to a vibrant community atmosphere. The staff is often described as friendly, professional, and caring, creating a family-like environment for residents.

However, some reviews raise serious concerns about the facility, including allegations of neglect, understaffing, and poor management. Issues such as residents being left unattended, hygiene problems, and a lack of communication with management are mentioned. These negative experiences contrast sharply with the positive reviews, suggesting inconsistency in the quality of care and services provided.

While some reviewers have noticed improvements and renovations that have modernized the facility, others argue that these changes have not addressed the core issues of resident care and staff performance. The cost of care is mentioned as a concern, with some feeling that the high expenses are not reflected in the quality of services received.

Overall, the reviews of Sunrise of Upper St. Clair present a mixed picture, with many families experiencing wonderful care and support, while others encounter significant challenges. Prospective residents and their families are encouraged to carefully consider these varied experiences when making decisions about senior living options.