Sunrise Of Springfield

Reviews of Sunrise of Springfield highlight a mix of experiences, with many praising the facility for its caring staff, attention to detail, and the quality of care provided to residents, especially those requiring memory care services. One visitor was particularly touched by the staff's kindness and attentiveness during their initial visit, which solidified their decision to choose Sunrise for their mother's care. This sentiment is echoed in several reviews, with family members expressing gratitude for the compassionate and professional care their loved ones receive.

Many reviews commend the facility for its well-managed operations, excellent food, and the overall welcoming and family-like atmosphere. The staff is frequently mentioned for their courteousness, attentiveness, and for going above and beyond in caring for residents. The facility is described as a great solution for middle-class seniors, offering a balance of quality and affordability.

However, not all feedback is positive. Some reviews express dissatisfaction with aspects such as the quality of food, cleanliness, and staff communication. Concerns were raised about the facility's handling of specific health and safety issues, including room temperature, bed bugs, and unexplained injuries. One review strongly criticizes the memory care section for perceived inadequacies in care and significant rate increases, suggesting a focus on profit over resident well-being.

Despite these criticisms, the majority of reviews reflect a positive experience, with many families feeling relieved and grateful for the care their loved ones receive at Sunrise of Springfield. The facility is often recommended for its exceptional care, especially for those in need of memory care services.